Legal
Privacy Policy
The way your details are managed when you call, email, or use this site.
Latest revision: September 23, 2026
This Privacy Policy outlines the collection, use, and protection of information when you contact or browse this site, written in straightforward terms.
Site ownership
This website pertains to mold removal and remediation services for Buzzards Bay, MA. Correspondence can be sent to 4266 Lincoln Ave, Buzzards Bay, MA 02532. Contact is possible at (844) 352-3560 or [email protected].
Details gathered
Information you voluntarily provide when calling or emailing is collected, including your name, contact number, email, property address, and details about the mold or water issue.
- Contact information shared via phone or email.
- Any property photos or documents you submit.
- General device and browsing data your browser transmits automatically, like visited pages.
- Inputs entered into the website's estimating tools, which are processed locally to display an outcome.
Purpose of use
Your details are utilized to respond to inquiries, schedule and perform remediation, develop a scope and estimate, assist with insurance claims, and maintain service documentation.
Personal information is never sold to third parties.
Calls and texts
Telephone conversations may be recorded for quality assurance. A number texting the service is only contacted regarding that specific request.
Cookies and site analytics
The site may employ cookies and analytics services to analyze visitor interaction and improve content. Browser settings can be adjusted to decline cookies.
The on-site estimating tools operate locally in your browser and do not need an account.
Sharing of information
Information is disclosed only to individuals essential for your service, such as the assigned remediation crew and, upon your request, your insurance provider. Disclosure also occurs when legally mandated.
Data retention
Service documentation is retained as long as necessary for business operations, tax and insurance obligations, and legal compliance.
Privacy rights in Massachusetts
Massachusetts residents have rights under the Massachusetts consumer privacy laws, including the right to access, correct, or delete personal data and to opt out of certain uses. To make a request, call or email. You can read more about these rights at the Massachusetts Attorney General.
Children
This site is intended for adults seeking home services. Information from children is not knowingly collected.
Policy revisions
This policy may be amended periodically. The date at the top indicates the most recent update.
Policy inquiries
Call (844) 352-3560 or email [email protected].
Connect with the remediation team immediately
Questions regarding these terms?
A live person answers the phone line at any hour. There are no forms or sales pitches, just direct conversation.